Refund policy

Returns & Exchanges
Due to the custom nature and quick turnaround of our products, we do not accept returns, exchanges or cancellations once an order has been submitted.

Questions about your order?
Please contact the store for any quality issues such as misprint, wrong size or color, with your order.  You may contact the store at orders@freshprintzlp.com, within 5 days of receiving your order. Please include a detailed explanation along with photos of the front and back of the item when contacting us.  While we do not accept returns for sizing misorders or preference-based reasons, if there is a quality issue we may issue a refund or replacement at our discretion. If a refund or replacement is granted we will require the item to be returned in new, unused condition before the replacement or refund being issued.  If a refund is issued, it will be issued to the original payment method 5-7 business days from receiving the returned item. 

Keep in mind that our color charts are a graphic sample of available colors. It is as close to the product color as possible - but may not be exact. We cannot guarantee an exact color match from the color chart as computer monitor settings vary.

Due to the manufacturing process, material may vary in width by 1/8" - 1/4".